Verzendbeleid
At Studio Renue, we do our best to deliver your order quickly. Below you will find our shipping policy with all the important information regarding shipping costs, delivery times, and other details.
1. Shipping Costs
- For orders within the Netherlands, shipping costs are free for orders above €145,-
2. Delivery Times
- Orders are typically delivered within 2 to 3 business days. Please note that delivery times may vary depending on your location.
3. Order Processing
- Orders placed before 6:00 PM on business days will be shipped within 1 to 2 business days.
- Orders placed after 6:00 PM or during the weekend will be processed on the next business day.
4. Track Your Order
After your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to track your order status.
5. Shipping Partners
We work with reliable shipping partners such as DHL to ensure your order is delivered safely and on time.
6. Lost or Damaged Packages
If your order has not arrived or has been damaged, please contact us as soon as possible at StudioRenue@gmail.com. We will investigate the issue and provide an appropriate solution.
7. Order Changes & Cancellations
If you wish to change or cancel your order, please contact us as soon as possible. Once the order has been shipped, we are unable to make any changes.
8. Contact Information
For any questions regarding shipping, please contact us at:
📧 Email: StudioRenue@gmail.com